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How to enable the i-scribe/Shexie Platinum integration

This guide outlines the step-by-step process for enabling the integration between i-scribe and Shexie Platinum, including setup on both platforms and instructions for launching the integration from within a patient’s clinical record.

Part 1 – Setting Up on i-scribe

  1. Log in to your i-scribe account.

  2. From the main menu, click Settings.

  3. Select the Integrations tab.

  4. Click Add Integration.

  5. From the drop-down list, choose Shexie.

Part 2 – Setting Up on Shexie

  1. In Shexie, navigate to:
    Table Maintenance → Security Maintenance → Update a User.

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  2. From the list of users, select your name.

  3. Click on the AI Settings Menu.

    1755056881662.png (1)

  4. In the new panel that appears, enter the same email address you used to register for i-scribe.

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  5. Once the email is entered, the i-scribe logo will appear within a patient’s clinical record.

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Part 3 – Launching the Integration

  • After completing both setups, open a patient’s clinical record in Shexie.

  • Click the i-scribe logo to launch the integration directly from the patient file.

Tips & Troubleshooting

  • Make sure the email entered in Shexie exactly matches your i-scribe account email.

  • If the i-scribe logo does not appear, recheck the email entry and ensure the integration is activated in i-scribe.

  • For technical assistance, contact your organisation’s IT team or i-scribe support.