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How to Send i-scribe Letters to Gentu

Introduction

With the i-scribe Gentu integration, you can automatically send letters from i-scribe in Gentu. This article will detail how to set up this feature in Gentu and i-scribe.

Prerequisites

You need to have set up the i-scribe Gentu integration. See the Gentu Integration article for more information if you have not yet set up the i-scribe integration with Gentu.

Setting up Gentu

For i-scribe to send letters into Gentu, you need to have a letter template that is set up to use the dictation.text attribute in Gentu. Here's the process for setting up the letter template if you do not yet have one.

  1. In Gentu, navigate to Settings.
    Screenshot 2025-03-30 163559
  2. Select Letter Templates from the Templates section.
    Screenshot 2025-03-30 163611
  3. Click + Add.
    Screenshot 2025-03-30 163623
  4. Give the template a name (e.g. i-scribe Letter Template).
    Screenshot 2025-03-30 163646
  5. Customise the format letter template to your preference.
  6. Move your cursor to select the region where you want the letter to be inserted in the template.
    Screenshot 2025-03-30 163748
  7. Click on the References () icon in the top left.
    Screenshot 2025-03-30 163805
  8. Select Dictation from the dropdown.
    Screenshot 2025-03-30 163846
  9. Select Voice Dictation Text.
    Screenshot 2025-03-30 163900
  10. You should now see the dictation.text field in the text. This is where your letter will be inserted.
    Screenshot 2025-03-30 163913
  11. Save the letter template.
    Screenshot 2025-03-30 163931

Setting up i-scribe

You should now be able to see your letter template in i-scribe. Follow the below steps to finish setup.

  1. In i-scribe, navigate to Settings > Integrations.
    Screenshot 2025-02-25 171119
    Screenshot 2025-02-25 171144
  2. Select Settings for your Gentu integration.
    Screenshot 2025-03-30 164005
  3. In the Default Letter Template dropdown, select the letter template that you just created.
    Screenshot 2025-03-30 164042
  4. Save Changes to save your settings.
    Screenshot 2025-03-30 164057

To send a letter into Gentu, open a consultation and click on the Send to Gentu button for a letter that you want to send. Clicking the button multiple times will send the letter multiple times. You can only send letters in consults created by Gentu.

Screenshot 2025-03-30 164118

Viewing Letters in Gentu

After sending a letter to Gentu in i-scribe, you will be able to view the letters in Gentu.

  1. Click Results/Letters in the sidebar.
    Screenshot 2025-03-30 164142
  2. Select Outgoing Correspondence in the top tab.
    Screenshot 2025-03-30 164156
  3. In the Draft column, you should be able to see your letters from i-scribe.
    Screenshot 2025-03-30 164205
  4. You can choose whether the letter will be sent to the patient or the referrer using the radio buttons in Gentu.
    Screenshot 2025-03-30 164239