Tip: Improving Note/Letter Quality in i-scribe by Clarifying Details During Consults

To get the most accurate and clinically useful notes from i-scribe, it’s helpful to actively clarify details while transcribing. Small verbal clarifications can significantly improve the quality, structure, and accuracy of generated documentation.

Why This Matters

i-scribe relies on what is said during the consult. If details are implied (e.g. gestures, assumptions, or shorthand), they may be:

Missed entirely
Interpreted incorrectly
Structured in ways that don’t match your preferences

By clearly stating key details, you ensure:

Higher clinical accuracy
Better structured notes
Reduced need for editing afterward

Key tips:

1. Set Expectations with the Patient

We recognise this won't work for every clinician. However, after you have properly consented the patient for i-scribe, you can also say:

“Since my computer is writing my notes for me, you’ll hear me say some details out loud. Please let me know if you have any questions about that."

This:

Maintains transparency
Keeps the patient comfortable
Allows you to freely clarify details throughout the consult

After having said the above phrase it allows you to more comfortably follow the tips below.

An alternative option is to wait until the patient has left the room and then clarify details (especially for the Diagnoses, Examination, and Plan sections).

2. Clarify Implicit Information

Patients often communicate information non-verbally (e.g. pointing or gesturing). These details need to be made explicit for i-scribe to understand the information.

Example:

Patient gestures to knee
- You could say: “Just to clarify, that is the right knee."

This ensures the note correctly captures laterality and avoids ambiguity.

3. Guide the Diagnosis, Examination, & Plan Sections

If left entirely to an AI system, diagnosis and plan sections may be:

Ordered differently than you prefer
Worded in a less structured way
Make assumptions that are incorrect (due to lack of explicit information)

To improve this, summarise explicitly out loud. This can often work best at the end of the consult. For example:

“Just to summarise, your diagnoses are:

Osteoarthritis of the right knee

Hypertension

Type 2 diabetes”

This helps i-scribe:

Structure lists clearly
Preserve your preferred wording and diagnoses
Capture clinical priorities accurately

This approach also works well with the Plan section.

Please let us know if you have any questions