AkuruHelp Centre

i-scribe

by Akuru · 73 guides

Capture the consult and turn it into structured clinical documentation you review and control. Everything from your first recording to finalising letters.

FAQs

22 guides
Can I create macros? Can you insert a phrase "All risks discussed"?At this stage, i-scribe is intentional to remain a transcription service, and therefore not insert information that wasn't present in the transcript. Therefore, we don't currently have a method to add in information that may not have been present in the transcript (or listed...Can I save a Transcript of a conversation?To answer this question, there are a few key points to consider:Customising your outputsOut of the box, i-scribe comes with a set of smart, ready-to-use outputs.How do I adjust Two Step Authentication?Follow the steps in the images below:How do I skip the onboarding / introductory tour?Click on this link: https://i-scribe.ai/?onboarding=skipHow does i-scribe work with different languages?The clinician responsible for the interaction must be fully literate in the language used, in order to verify the accuracy of any translations before sharing with patients or adding to the medical record.How long are my documents available in i- scribe? What is the Data Retention period?To adjust your Data Retention settings (refer to the image below):How to Re-Generate Backup CodesFrom your main i-scribe home page, select your "Profile" icon at the bottom-left corner (arrow #1 in the image below).How to Remove The i-scribe Shortcut1. Click the 3 vertical dots on the i-scribe installed shortcut (number 1 in screenshot below). Then, click "Uninstall i-scribe" (number 2 in screenshot below).How to change your phone number in i-scribeStep 2 - Manage AccountHow to delete your account1. Click ProfileHow to delete your account (secretary account)?Refer to images below:How to give a secretary Admin AccessAdmin Access lets a secretary add and remove other secretarial staff on your account. Here's how to turn it on.How to remove a secretaryReferring to the image below, while logged in to a clinician account:How to undo changes in i-scribeIf you've made changes with the Adjustor Tool, you can also undo changes with the button shown below (the red box in the image below):How to use V2 OutputsHow to use V2 outputsHow to use the patient listHow to use patient listI want to customise my "Dictaphone-Smart" and/or "Dictaphone-Verbatim"Each time we customise a "Dictaphone" output it can introduce errors.In the secretary view, what does "Available" and "Completed" mean?From the secretary view, you have a Status option (shown by the red arrow in the image below).  From that Status option you can select Available or Completed (shown by the red box in the image below).Is there a way to search through the past letters/patients?\- Secretarial view - yes, your admin team can search for a patient name in the toolbar at the top under "filter patient".Secretary Mode: what does the status tick box mean?Secretary Mode and Status BoxWhat to do if you've forgotten your password1. At log-in, enter your email address and click "Continue" (shown with red box below):

Integrations

4 guides

Troubleshooting

9 guides

Getting started

16 guides

i-scribe for Hospitals

9 guides

Mastering Outputs (Templates)

9 guides

Genie

1 guide

General

1 guide

Referral Programs

1 guide

Error message

1 guide